Allworx, and 3CX are not simply business phone systems (PBX) but intelligent business communications platforms which, besides connecting phone calls, are a multi-business auto attendant, a customizable phone system that can find you wherever you are to deliver an important call, and a voicemail system that can let you know when you’ve received voice messages. They integrate with your network and handle Voice Over IP seamlessly allowing remote workers & telecommuters to function as if they were at a desk at the office. Also, they include a Call Center to give your company, regardless of size, a big-business presence and efficient handling of your support, customer service, or telesales calls. Allworx gives you the luxury of choice in telephone technology. Their systems, supplied as simple and reliable telephony appliances, support both analog and VoIP phones — in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, you have entered into the world of effortless communication.
3CX is an open standard IP PBX installed on a computer running Windows Server which can be configured any way you like. All systems (some as an option):
- Include client software for smartphones and “apps” that make call control, conferencing and other unified communications features a breeze. Users can manage their extension and their calls with just a few mouse clicks and avoid using a cryptic phone interface.
- Include a “softphone” client that allows you to make and receive office calls on your smartphone from anywhere.
- Are available in several editions based on the number of users (Allworx) or concurrent calls (3CX) your company makes. Upgrades are activated instantly with a license.